Human and Organisational Performance (HOP)

Human and Organisational Performance (HOP) is a modern, systems-based approach to safety management. It focuses on understanding how human behaviour, organisational systems, leadership practices, and workplace conditions influence safety outcomes. HOP moves beyond blame and emphasises learning, trust, and continuous improvement.

This course is certified by the International Institute of Risk & Safety Management, a globally recognised professional body in risk, safety, and sustainability management.

Structure of the Qualification

The programme includes 6 structured modules.

Modules Covered:

1. Foundations of HOP in OHS
2. Human Error & Performance Variability
3. Organisational Systems, Culture & Leadership
4. Learning from Incidents & Normal Work
5. Risk Management in Complex Systems
6. Implementing & Sustaining HOP

Benefits of HOP Qualification

• Enhances modern safety leadership skills
• Improves incident investigation capability
• Strengthens organisational safety culture
• Supports proactive risk management
• Increases professional credibility in safety roles

Learning Method

• Live Virtual Training (Trainer-led sessions)
• LMS-based E-Learning
• Guided self-study
• Case studies and practical examples