🔒 Privacy Policy
Expert Trainers Academy
Last Updated: 11/07/2025
At Expert Trainers Academy, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with Indian data protection regulations and general industry standards.
1. Data We Collect
When you enroll in our courses or access our services, we may collect the following types of personal information:
Identity Information: Name, date of birth, gender, and identification documents (if required for certification).
Contact Information: Email address, phone number, physical address.
Payment Information: Billing details, transaction records (Note: We do not store credit/debit card information).
Academic and Professional Details: Educational qualifications, certifications, job role, and employer details.
Technical Data (for online users): IP address, browser type, device information, location data, login data, and website usage patterns.
2. Purpose of Data Collection
We collect and use your data for the following legitimate purposes:
To process course registrations and issue certificates.
To communicate course-related updates, exam details, and announcements.
To provide customer support and respond to your queries.
To send promotional materials (with your consent).
To improve the quality, usability, and performance of our services.
To comply with legal and regulatory obligations.
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only in the following scenarios:
With certification bodies or accreditation partners (only when required).
With payment processors to facilitate secure transactions.
With legal authorities if required by law or court order.
With internal staff or contractors who are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security practices to protect your data, including:
SSL encryption for all online transactions.
Secure data storage systems with limited access.
Regular system audits and employee training on data protection.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute data security.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal and academic obligations.
Withdraw consent to receive marketing communications at any time.
Lodge a complaint with a data protection authority, if applicable.
To exercise any of the above rights, contact us at:
📧 support@experttrainersacademy.com
📞 +91 91829 53922
6. Retention Policy
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including certification validation and legal compliance.
7. Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party platforms (e.g., Zoom, Google Forms). We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services implies your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, you may reach us at:
Expert Trainers Academy
Hyderabad, Telangana, India
📧 Email: support@experttrainersacademy.com
📞 Phone: +91 91829 53922
🌐 Website: www.experttrainersacademy.com